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Privacy Policy

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Privacy Policy

This website is part of the Brilliant Group which includes Exclusive Connections Limited and Exclusive Connections Holdings Limited. This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you register with us, use our services, or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

What information do we collect about others?

We may store information that you provide about other people depending on the nature of the services we are providing to you. This information will be used to help us deliver the relevant products and services offered. Please ensure that you have obtained all necessary permissions to provide us with this information. This data is retained on the same basis as the information we retain about you and forms an essential part of our service offering.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. Unless you object, we shall pass on your personal information to our group of companies so that they may offer you their products and services. We may also pass your information on to parties relevant to the specific transaction, product or service taking place.

We will not share you information for marketing purposes with companies outside the Brilliant Group without obtaining your express consent.

In the course of the provision of some of our services, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies but only if this is an integral part of our product or service offering or standard market practice.

We may also aggregate data and use information for the production of statistics and data sets but this will not involve the release of any personal data.

If you have been referred to us by a 3rd party we may notify the third party of your status with us and your volume of transactions to date in order to allow the third party to monitor the progress of the relationship and support the relationship. All third parties have agreed that they have permissions to provide such referrals and unless otherwise notified we shall provide such parties (if present) the above mentioned information. Prior to any registration we shall notify you if you have been introduced through a third party. Should you wish to terminate this disclosure of information, simply let us know by telephone, in writing, by fax or email. See the prevailing contact details.

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. We are able to offer free registration and services as a result of this and as part of the registration process you are agreeing that you are happy for us to do so.

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Group. If you no longer wish to be contacted for marketing purposes, please let us know.

Once again, please note that we will not share you information for marketing purposes with companies outside the Brilliant Group without obtaining your express consent.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit http://www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 9 May 2011

Questions

Please contact us if you have any questions about our privacy policy or information we hold about you


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